These FAQs will be updated as needed, please check back regularly.
You can create a permit for the resident under your account by entering their contact information, including the name, phone number, email address, and burn location. This information will display in the permit manager, and is accessible in your “client account.”
Please be aware the individual will not be able to activate his/her permit for burning without a computer, but if they call into the station you can.
There is currently no mechanism to prevent burn activation during certain hours.
This modification is planned for the future.
HOW TO VIDEOS
This video provides instructions on how to log into the permit manager.
This video provides an overview of the features of the the permit manager.
This video provides an overview of how to mark permits as approved, denied, or pending payment.
This video provides an overview of how to add and edit permit types.
This video provides an overview of how to view active burns.
This video provides an overview of how to add and edit burn notices on the homepage, prevent burn activation during dangerous burning conditions, and display a dangerous burn message when people sign up for an open burning permit.